ServerMate
Discord ticket dashboard
Build better support systems for your Discord server.
ServerMate gives server owners a clean web dashboard for ticket panels, custom forms, opener messages, transcripts, saved responses, settings, and analytics.
106
Servers using ServerMate
5.5K
Tickets managed
5K
Transcripts saved
Real Product Preview
Setup health, recent tickets, and live activity
Show server owners their setup progress, ticket volume, and latest staff activity at a glance.
Actual ServerMate dashboard screenshots.
Features
Everything your support team needs.
Build panels, collect answers, handle support, save transcripts, and keep staff workflows organised from one place.
Multi-panel tickets
Create multiple ticket panels for support, appeals, reports, applications, and more.
Custom forms
Attach custom questions to ticket buttons so every ticket starts with the right info.
Panel opener messages
Set global or panel-specific opener embeds with images, thumbnails, answers, and fields.
Transcripts
Save and review ticket transcripts with searchable ticket history and dashboard links.
Saved responses
Give staff reusable replies for common support situations and quicker ticket handling.
Analytics
Track ticket volume, ratings, staff activity, response times, and system health.
Use Cases
Built for the communities that actually need tickets.
ServerMate gives different server types a cleaner way to collect context, route requests, and keep every staff action searchable.
Gaming Communities
Handle player reports, ban appeals, bug reports, support requests, and staff contact in one place.
Store Support
Manage customer orders, refunds, delivery questions, purchase issues, and private billing support.
Staff Applications
Collect applications with custom forms, required questions, proof fields, and clean staff review workflows.
Large Communities
Manage thousands of tickets efficiently with transcripts, analytics, saved responses, and staff performance tools.
How it works
Launch your ticket system in minutes.
Sign in
Log in with Discord and pick a server you manage.
Invite bot
Add the ServerMate bot with the permissions it needs.
Build panels
Create ticket panels, buttons, categories, and forms.
Manage tickets
Handle tickets, transcripts, notes, ratings, and staff tools.
Ready to manage tickets properly?
Sign in with Discord, choose your server, and start building a cleaner support workflow.
Sign in with Discord