Terms of Service

You must follow Discord's Terms of Service, applicable laws and these terms while using ServerMate.

You may not use ServerMate for abuse, harassment, spam, exploitation, unauthorised data collection, malicious activity, security attacks, attempts to disrupt the service or other unlawful activity.

You must be old enough to use Discord under Discord's Terms of Service. If you use ServerMate on behalf of a community or organisation, you confirm you have authority to do so.

The dashboard is accessed by signing in with Discord. You are responsible for activity on your account and for keeping it secure. You can only manage servers where Discord gives you the required permissions, or where a server administrator has given you staff access in ServerMate.

Server owners and administrators are responsible for how they configure ServerMate, which permissions they grant and how stored information is accessed or used by their staff.

Administrators are responsible for reviewing enabled ticket, moderation, AutoMod, logging, automation, verification, reaction-role, welcome and other features before using them in a live community.

Leveling awards XP for activity in servers where an administrator has turned it on. XP, levels and rank cards are for fun and community recognition, have no cash value and can be changed, reset or removed by the server at any time.

Administrators who make a leaderboard public are responsible for deciding that their members' names, avatars, levels and XP may be shown to anyone with the link, and for turning it off if a member objects.

Applications lets a server collect answers from members. Administrators must only ask for information they are entitled to collect, must not ask for passwords, payment details or government ID, and are responsible for how they review, store and use what applicants submit. Application decisions are made by the server's staff, not by ServerMate.

ServerMate may perform automated actions based on administrator configuration, including warnings, timeouts, message deletion, ticket actions, alerts and other workflows.

Automated detection systems are not guaranteed to be perfectly accurate and may produce false positives, missed detections or unexpected outcomes.

Server administrators remain responsible for reviewing their rules, thresholds, ignored channels or roles and moderation configuration.

ServerMate depends on Discord APIs, Discord permissions and third-party infrastructure. Features may fail or behave differently if required permissions are missing, Discord is unavailable or an external service experiences an outage.

ServerMate cannot guarantee that every automated action, transcript, message, upload or notification will always be delivered successfully.

Servers using custom bot functionality must provide a valid bot token and maintain control of the related Discord application.

You must not submit credentials you do not own or have permission to use.

You are responsible for rotating or resetting credentials if you believe they have been exposed or compromised.

Verification features may ask you to connect a third-party account, such as Roblox. You can only connect accounts you own. Connecting is optional for you, but a server may require it to grant access to certain roles or channels. ServerMate is not affiliated with Discord or Roblox.

You must only upload images, files or other content that you own or have permission to use.

You must not use ServerMate to upload unlawful, infringing, malicious or abusive content.

ServerMate may remove uploaded content where necessary to protect the service, comply with law or respond to abuse.

ServerMate may store configuration, tickets, transcripts, moderation records, AutoMod events, analytics, uploaded assets and other information required by enabled features.

ServerMate should not be treated as the sole permanent archive or backup for important records, transcripts, evidence or configuration.

Users are responsible for maintaining independent copies of information they consider important.

ServerMate is provided on an "as-is" and "as-available" basis.

Features may be added, changed, delayed, restricted, replaced or removed as ServerMate develops. Features marked as beta or "in development" may be incomplete or change without notice.

Maintenance, Discord outages, hosting failures, database issues, third-party service interruptions and unexpected software errors may affect availability.

Access may be suspended or terminated where a user or server abuses the service, creates a security risk, violates these terms, attempts to bypass restrictions or harms ServerMate, Discord users or other communities.

ServerMate may also restrict particular features where required for security, platform compliance or service stability.

To the maximum extent permitted by law, ServerMate and its operators are not responsible for indirect, incidental, consequential or special losses arising from use of or inability to use the service.

This includes losses resulting from service interruptions, failed automations, moderation decisions, missing messages, deleted data, unavailable transcripts or third-party platform failures.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Some consumer guarantees under the Australian Consumer Law cannot be excluded. If they apply to you, nothing in these terms limits them.

Where the law allows ServerMate to limit its liability for a breach of a guarantee, it limits it to supplying the service again or paying the cost of having the service supplied again.

These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have non-exclusive jurisdiction, unless local consumer law gives you the right to bring a claim elsewhere.

Use of ServerMate is also subject to the ServerMate Privacy Policy, which explains how information may be collected, processed, stored and shared when using the service.

These terms may be updated as ServerMate develops. Continued use after an updated version is published means you accept the revised terms.

Website: servermatepanel.com
Support: discord.gg/FA9x4upjaV